Effective Date: 28 November 2024

At Custom 3D Print, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and payment details.

• Non-Personal Information: Browser type, IP address, and cookies to improve website functionality.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate with you regarding your orders or inquiries.

• Improve our website and customer experience.

• Comply with legal requirements.

3. Payment Processing

We use PayFast as our payment gateway. Your payment details are securely processed through PayFast and are not stored on our servers.

4. Shipping

We use Pudo Locker to Locker for deliveries. Your shipping details are shared with the courier service to ensure successful delivery.

5. Data Protection

We implement security measures to protect your data from unauthorized access. However, no online transaction is 100% secure.

6. Third-Party Services

We may use third-party services to enhance our website functionality, such as analytics and marketing tools.

7. Your Rights

You have the right to request access, correction, or deletion of your personal information. Contact us at info@custom3dprint.co.za for any data-related inquiries.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.